Started by Jarhead0331, November 23, 2021, 09:02:15 AM
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Quote from: Jarhead0331 on November 23, 2021, 09:02:15 AMIn any event, I did a full factory reset. This included wiping out all files, data and apps from all hard drives and reinstalling windows. The process took about 8-hours so I know it gave a good cleaning. When I boot the computer it goes to the Cortana set-up screen that you get when you turn on a new system for the first time so I know its a clean version of windows.Is there anything else I should do before handing the computer over in the exchange? Thanks.