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Piling on Paradox

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Bismarck:
Look, I like Paradox and their games. I'll wait patiently for patches; I've been doing that with almost every publisher for 30 years. However, things are getting screwy.

I read the SotS2 thread and what Paradox did was bad. Now, get this:

People who d/l the Vicky 2 expansion A House Divided are having problems like I did. We get a message saying we're missing a dll and another saying we should roll back our C+++ version.  Support gives us the final insult: "user error and turn off AV". I did this and no joy.

Finally, I uninstalled and re-installed the base Vicky 2 and patched up.  AHD then installed, although I had to ignore the C+++ message. It's one thing to have buggy code but an incomplete, misleading installer?  C'mon!!!

Before you ask, the 5 hours I spent installing prevented me from playing the game and giving first impressions.

Slick Wilhelm:
Wow, that's not good. Sounds like you might have had a corrupt .dll file in your base Victoria II install tree, if the new DLC couldn't find it.

IMO, that Microsoft Visual C++ runtime error should never happen. At worse, they should give you an option to repair it.

Unfortunately, in the software biz it's usually(but not always) a fact that the people with the least knowledge of the software are the first point of contact for the customer(tech support line). They're usually just reading off a script or cue cards for common possible solutions.

son_of_montfort:
While no longer Paradox, I have been unable to download from Gamersgate for the past two weeks or more. I've been in touch with support but, so far, no dice and I haven't heard from them in the past 3 days or so. I've asked for a refund on my Crusader Kings II pre-order, so I can get it on Steam or Amazon.com and not have to worry about the DL, but the support guy has been unwilling to comply.

I am super frustrated! I have about 40 or so titles on there and no way to access them!   >:(

Grim.Reaper:

--- Quote from: son_of_montfort on February 02, 2012, 03:02:23 PM ---While no longer Paradox, I have been unable to download from Gamersgate for the past two weeks or more. I've been in touch with support but, so far, no dice and I haven't heard from them in the past 3 days or so. I've asked for a refund on my Crusader Kings II pre-order, so I can get it on Steam or Amazon.com and not have to worry about the DL, but the support guy has been unwilling to comply.

I am super frustrated! I have about 40 or so titles on there and no way to access them!   >:(

--- End quote ---

Just curious, what anti virus do you use?  For the longest time I was able to download from GG, couple months back all of a sudden I couldn't any longer.  In order to get it working again, I had to go back into my Norton AV and mark the downloader as an accepted program.  After that, no issues.  No idea why it just started to happen, but after that I was fine.

jomni:
While I am able to download from GG,  my downloads are painstakingly slow and it times out after a few minutes then starts again.  Takes days to download.   The last game I bought was Steel Armor took me two days.  Just happened in the past few months.

I swear not to buy from GG again.

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