Author Topic: Windows 10 laptop issues  (Read 1727 times)

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Offline BanzaiCat

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Windows 10 laptop issues
« on: May 20, 2018, 06:06:31 PM »
Anyone here have some possible fixes for the following?

Had a storm come through and somehow it disconnected the connection it had with the router. It would not reconnect, even though the router was fine and other devices worked fine on it. Rebooted the laptop and it reconnected, but then several other issues have been happening:

- When Microsoft Edge is opened, it immediately closes.
- Can't type anything in the 'Type here to search' bar at the bottom (it won't even display a cursor)
- Tried accessing the Settings window to check some things out, but that window closes after about 5 seconds. I can get about a level or two in before it does that but I can't get anything to launch in it.

I've no idea what the heck is up with this thing and dicked around with it for at least an hour.

It's not my laptop so I've no real feel for it anyway. Any suggestions would be most appreciated.

Offline bayonetbrant

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Re: Windows 10 laptop issues
« Reply #1 on: May 20, 2018, 07:44:16 PM »
is there a way to reboot Win 10 in "safe" mode and troubleshoot from there?
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Offline Staggerwing

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Re: Windows 10 laptop issues
« Reply #2 on: May 20, 2018, 07:46:45 PM »
Yeah, it sounds like some files might've gotten corrupted. Try resetting to a previous restore point if possible.
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Offline BanzaiCat

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Re: Windows 10 laptop issues
« Reply #3 on: May 21, 2018, 11:06:59 AM »
Thanks for the feedback. Was able to finally navigate to a system restore point, but fat lot of good it did. Still having the same issues.

I wouldn't know what to do with it once I got into safe mode regardless. Guess it's time for a new laptop.

Offline bbmike

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Re: Windows 10 laptop issues
« Reply #4 on: May 21, 2018, 11:37:04 AM »
^Now isn't that what all of this was really about?  :-"
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Offline bayonetbrant

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Re: Windows 10 laptop issues
« Reply #5 on: May 21, 2018, 11:46:51 AM »
^Now isn't that what all of this was really about?  :-"

it's his wife's, not his.
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Offline bayonetbrant

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Re: Windows 10 laptop issues
« Reply #6 on: May 21, 2018, 11:47:44 AM »
Thanks for the feedback. Was able to finally navigate to a system restore point, but fat lot of good it did. Still having the same issues.

have you tried a different browser just to see if it's an Edge-specific problem?  I mean, if you can get online w/ Chrome, then who cares if Edge sucks cyanide?
The key to surviving this site is to not say something which ends up as someone's tag line - Steelgrave

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Offline BanzaiCat

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Re: Windows 10 laptop issues
« Reply #7 on: May 21, 2018, 12:32:30 PM »
I don't think she has Chrome, but her issue is all her bookmarks and such are saved in Edge.

I know there's a Favorites folder under users and that can be copied, but saved passwords and such not so much.

The whole thing might be bricked for all I know. I'll futz with it some more later tonight.

Offline mirth

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Re: Windows 10 laptop issues
« Reply #8 on: May 21, 2018, 11:48:18 PM »
Wipe it and restore from back-up.

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Offline BanzaiCat

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Re: Windows 10 laptop issues
« Reply #9 on: May 22, 2018, 01:30:16 PM »
No idea what she's done with the CDs. That occurred to me as well but no joy.