GrogHeads Forum

IRL (In Real Life) => Tech Talk => Topic started by: Gusington on August 23, 2014, 12:40:27 PM

Title: Weird Cursor/Browser Issue
Post by: Gusington on August 23, 2014, 12:40:27 PM
For the last few weeks the cursor on my gaming PC has changed shape, slowed down and then finally locked up altogether while web browsing. It happens both in Chrome and in IE.

The really weird thing is that it operates normally when using any other programs...games, Windows tools, etc.  :idiot2:

Any advice or ideas? Thanks all.
Title: Re: Weird Cursor/Browser Issue
Post by: Mr. Bigglesworth on August 23, 2014, 01:16:13 PM
Memory leak in a buggy program? Maybe another program on the PC is using the same memory space.
Or the cursor is tired following the pr0n.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 23, 2014, 03:03:34 PM
^Pr0n a definite possibility.

Reload and reinstall browsers maybe?
Title: Re: Weird Cursor/Browser Issue
Post by: Mr. Bigglesworth on August 23, 2014, 05:30:35 PM
Worth a go.
Title: .
Post by: eyebiter on August 23, 2014, 05:52:14 PM
.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 23, 2014, 10:24:36 PM
Will Malware Bytes interfere with other antivirus programs?
Title: Re: Weird Cursor/Browser Issue
Post by: Grim.Reaper on August 24, 2014, 08:02:23 AM
Quote from: Gusington on August 23, 2014, 10:24:36 PM
Will Malware Bytes interfere with other antivirus programs?

I use it in conjunction with Norton and have never had any issues with conflicts.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 24, 2014, 08:46:39 AM
Cool I have Norton too. Getting Malware Bites now.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 24, 2014, 11:12:23 AM
OK Malware Bytes found 76 bits of filth and removed them. Not sure if the problem will come back but I can see that my machine is running better already.
Title: Re: Weird Cursor/Browser Issue
Post by: W8taminute on August 24, 2014, 03:18:08 PM
Good to hear Gus.  Malware Bytes has saved the day for me numerous times and I swear by it. 
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 24, 2014, 04:24:54 PM
You should do frequent scans for the next couple weeks. Some of that crap can be tough to permanently kill.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 24, 2014, 09:18:47 PM
I've got Norton running but clearly it did not stop it the first time.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 24, 2014, 10:15:55 PM
You're better off with things like Malwarebytes and Spybot.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 26, 2014, 08:34:55 PM
Why?
Title: Re: Weird Cursor/Browser Issue
Post by: Staggerwing on August 26, 2014, 09:18:47 PM
Quote from: Gusington on August 26, 2014, 08:34:55 PM
Why?

Because Norton is run (and programmed) by folks channeling Derek Smart?
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 26, 2014, 09:26:45 PM
^Pretty much.

Norton's become a such a bloated mess over the years that it's practically malware itself (IMHO).
Title: Re: Weird Cursor/Browser Issue
Post by: Bison on August 26, 2014, 09:52:59 PM
I have spybot do a daily scan and run malware bytes every month or so for good measure.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 27, 2014, 12:01:02 AM
Quote from: Gusington on August 24, 2014, 11:12:23 AMNot sure if the problem will come back

how often do you go to "that" site?   O:-)
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 27, 2014, 06:29:20 PM
Well the $%^! issue has returned. Should I run Malwarebytes again like mirth mentioned? Maybe it will take a couple of tries to get rid of?
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 27, 2014, 07:09:03 PM
Run Malwarebytes and Spybot - http://www.safer-networking.org/mirrors/. Make sure they're both fully updated.

I'd do a full system scan with Norton as well. 

If you have an alternate machine you can use, disconnect the infected one from the internet while you disinfect it.

Don't use the infected machine for anything mission critical (online banking, ecommerce, etc) until you're sure it's clean.
Title: Re: Weird Cursor/Browser Issue
Post by: Bison on August 27, 2014, 07:37:43 PM
Might also want to stop visiting your pr0n site of choice.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 27, 2014, 07:39:51 PM
Quote from: Bison on August 27, 2014, 07:37:43 PM
Might also want to stop visiting your pr0n site of choice.

Let's not go to such extremes until we know the extent of the problem. Gus still has to live his life.
Title: Re: Weird Cursor/Browser Issue
Post by: Bison on August 27, 2014, 07:57:12 PM
Fair enough.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 27, 2014, 09:05:20 PM
No pr0n?? That's like no air.

Scanning now.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 27, 2014, 09:15:55 PM
Malwarebytes found nothing, moving on to Spybot.

EDIT: Malwarebytes found 1 bad file. Running Spybot now.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 27, 2014, 09:16:19 PM
go back to Firefox?
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 27, 2014, 09:18:11 PM
Well the issue happens in Chrome and IE. I have grown to hate FF.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 27, 2014, 09:25:26 PM
buy a Mac?
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 27, 2014, 09:26:12 PM
I just had to punch myself for saying that.   :buck2:
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 27, 2014, 09:46:28 PM
I have a ten year old steam powered Mac laptop. It's about to die.

Spybot found 276 items of filth. Destroyed the really bad ones. Now immunizing. Fingers crossed.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 27, 2014, 10:37:04 PM
you dirty dirty whore.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 28, 2014, 07:30:01 AM
If the cleansing didn't work maybe I can use one of your big orange horsepills.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 28, 2014, 07:46:21 PM
Issue is not going away...had a hard lockup an hour ago that I had to force restart. Also have this error on reboot:

***

RunDLL: There was a problem starting C:\Users\Lloyd\AppData\Local\Conduit\Background\Container\BackgroundContainer.dll

The specified module could not be found,

***

WTF is that?

EDIT: quick research shows that it is indeed related to a trojan that spybot or malwarebytes removed. Attempting to clean up my startup config.  >:(
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 28, 2014, 09:23:29 PM
Nuke it from orbit. Only way to be sure.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 28, 2014, 09:24:47 PM
Sadly I'm not really kidding. Wipe it and reinstall the OS.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 28, 2014, 09:27:52 PM
And have a beer cuz it's the long weekend!
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 29, 2014, 07:16:42 AM
Meh do I have to? I really don't to do that. I'll drink that beer while waiting for your response.
Title: Re: Weird Cursor/Browser Issue
Post by: undercovergeek on August 29, 2014, 07:54:43 AM
Quote from: Gusington on August 29, 2014, 07:16:42 AM
Meh do I have to? I really don't to do that. I'll drink that beer while waiting for your response.

rollback?
Title: Re: Weird Cursor/Browser Issue
Post by: Bison on August 29, 2014, 08:24:22 AM
Or "accidently" kick your tower down a flight of stairs and tell the Wife you need a new computer tower.  I'm pretty sure she'll buy your story and graciously allow you to get a new rig.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 29, 2014, 11:45:42 AM
Quote from: Gusington on August 29, 2014, 07:16:42 AM
Meh do I have to? I really don't to do that. I'll drink that beer while waiting for your response.

Having had similar crap in the past, it's the only way to really get rid of it. You can continue to try to clean the machine, but it could take many painful hours.

You can try posting on the Computer Hope forums for help. I've had excellent help from them in the past, but it was the many painful hours route. It did work in the end though.

http://www.computerhope.com/forum/index.php/topic,46313.0.html

Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 29, 2014, 02:59:41 PM
Right now all is quiet. Was last night after I posted too after I cleaned the registry. If after another startup it reverts, I may try the Bison method. Thanks guys for your suggestions so far. Going to browse to pr0n now so let's see what occurs with the present 'immunizations' in place from Spybot.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 29, 2014, 03:08:41 PM
Godspeed, little Gus.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 29, 2014, 03:30:20 PM
Well it came back and got really weird. The cursor turned into this two toned neon thing, then my system froze again. I think if I set the system back it won't work because I've that with viruses before in the past and it didn't work. I will run Malwarebytes and Spybot one more time because they both did remove a lot of crap and if that doesn't work...I suppose I will have to do the mirth option. Never did that before but it sounds colossally shitty.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on August 29, 2014, 03:41:28 PM
Sorry. You're effed.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 29, 2014, 03:54:28 PM
How the fuck have you never formatted a pc before?   Its a basic man skill.

Title: Re: Weird Cursor/Browser Issue
Post by: undercovergeek on August 29, 2014, 04:27:22 PM
Have you got the OS disc?
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 29, 2014, 05:22:19 PM
^I have to look around for it. Got this machine 3 years ago.

Spybot and Malwarebytes didn't find much. Is this thing embedded somewhere? I suppose I can also take it to the local shop...
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on August 29, 2014, 05:27:58 PM
ok class pay attention.

this is why we put the os on a seperate hd partition if not a seperate hd completely.

Title: Re: Weird Cursor/Browser Issue
Post by: Staggerwing on August 29, 2014, 06:45:13 PM
I've always relied on powerful Seiðr incantations and an occasional blood sacrifice to Allfather Óðinn to keep the virii and jotun horses at bay.

YMMV...
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 29, 2014, 07:56:18 PM
Does Odin make house calls for jews?
Title: Re: Weird Cursor/Browser Issue
Post by: Staggerwing on August 29, 2014, 08:02:55 PM
Only if you are open minded about polytheism. Also, there is this thing about throwing a spear over your enemy host and consecrating it to Óðinn. It seems to get his attention.

How's your throwing arm?
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on August 29, 2014, 08:52:46 PM
Solid.
Title: Re: Weird Cursor/Browser Issue
Post by: Staggerwing on August 29, 2014, 08:54:09 PM
Good to go.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on September 07, 2014, 08:49:50 AM
Best tech support ever.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 07, 2014, 12:20:51 PM
Got a tech coming over to look it over tomorrow.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on September 07, 2014, 01:15:37 PM
Remember to wear  your crocs.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 07, 2014, 01:46:33 PM
Whatever. It's embedded in my machine somewhere and I can't get to it after repeated attempts with Malwarebytes and Spybot. First time I've had to call in someone else.
Title: Re: Weird Cursor/Browser Issue
Post by: Bison on September 07, 2014, 07:01:23 PM
I'd just replace the hard drive and format it.  Only way to ever be sure it's gone for good.  Topical creams never work out as well as advertised just ask Star.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 08, 2014, 09:38:11 AM
Yuck. If it's only affecting web browsing (that I can see) do I really need to replace the HD??
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on September 08, 2014, 09:40:51 AM
how old is the hd?
you should really only need to reformat it.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 08, 2014, 09:44:30 AM
Just about 3 years.
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on September 08, 2014, 09:57:38 AM
IMHO if your motherboard is SATA based replace the hd with a solid state drive.
partition the OS seperately so this issue doesnt happen to you again.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 08, 2014, 10:26:50 AM
Ugh. OK.
Title: Re: Weird Cursor/Browser Issue
Post by: mirth on September 09, 2014, 05:14:36 PM
Quote from: Gusington on September 07, 2014, 12:20:51 PM
Got a tech coming over to look it over tomorrow.

What did the tech guy say? Other than "nice crocs".
Title: Re: Weird Cursor/Browser Issue
Post by: GDS_Starfury on September 09, 2014, 06:33:48 PM
I think he said something about his Ughs being ok.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 09, 2014, 08:22:31 PM
Tech guy now coming on Friday.
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 12, 2014, 08:35:47 PM
Tech guy worked a miracle it appears. No damage to any hardware, cleaned up a bunch of crap, jettisoned Norton and my machine is running great.
Title: Re: Weird Cursor/Browser Issue
Post by: Staggerwing on September 12, 2014, 09:30:51 PM
What'd he replace dat bad ol' Norton with?
Title: Re: Weird Cursor/Browser Issue
Post by: Gusington on September 13, 2014, 01:37:13 PM
Surprisingly, shockingly...MS Security Essentials.
Title: Re: Weird Cursor/Browser Issue
Post by: Staggerwing on September 13, 2014, 01:39:46 PM
Odd... even M$ admits that MSI is just a stop-gap defence.  ???
Title: Re: Weird Cursor/Browser Issue
Post by: W8taminute on September 13, 2014, 01:57:02 PM
Wasn't there a statement a while ago from MS themselves to uninstall Security Essentials or am I confusing this with another app?