This is just a quick post about the tech support and customer service I have received from Graviteam.
I have contacted them on a few occasions with questions and requests. They have always answered promptly and even fulfilled the odd request.
English is not their first language. They need to translate the message and translate it back to English. This is not an issue as the replies are more than adequate.
This is a very small team (less than 5). They try hard and put out great products at very reasonable prices. Other developers could learn a thing or two here.
Well done Graviteam.
Regards
Good post, Asid. I had become pretty cynical about Graviteam over the last year or so -- I genuinely thought Mius Front was never going to see the light of day. Pleased to be proven wrong in this instance. Mius is a terrific game -- and indeed, very fairly priced (I'd even say, under-priced, not that I'm complaining!)
Always nice to see recognition given for good work here. So often, it's just the negative stuff that gets posted here (rightly) as a warning to other folks!!
I'll add on to this as I was a first day purchaser of Mius Front and the support was also excellent for me. I reported multiple issues on steam and they were fixed immediately or within a day. They even provided a patch for a multi-monitor widescreen issue within 8 hours. Very impressed with their roll out. In the past I felt their were language barriers but that appears to be the case no more. Agree with Asid, top notch support.