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Digital Gaming => Computer Gaming => Topic started by: JudgeDredd on November 22, 2017, 06:29:24 PM

Title: CWII Error
Post by: JudgeDredd on November 22, 2017, 06:29:24 PM
So I reinstalled this given the stellar product feedback from some here and I'm getting an error when running it...I wondered if any of you have had the problem

(https://farm5.staticflickr.com/4545/38532278706_6002a5432c_o.jpg)

I installed the game and entered my key and checked for updates which downloaded and installed 1.06

The error shows when it's finished loading and changes the cursor to the in-game cursor (sword?)...something flashes on the screen (I suspect it's the game menu) and then I just get a black screen and the above message

System is
Windows 7 64 bit
Intel i5-4670K
8GB RAM
3GB AMD Radeon HD 7950

Thanks
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:32:01 PM
Haven't played in a while but sounds like your using the stand-alone version...did you try the Steam version to see if different results?  You get a free steam key if you redeem if you haven't done that already.
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:35:18 PM
By the way, Steam version is up to 1.6.3, a lot different than 1.06.
Title: Re: CWII Error
Post by: JudgeDredd on November 22, 2017, 06:38:42 PM
Quote from: Grim.Reaper on November 22, 2017, 06:32:01 PM
Haven't played in a while but sounds like your using the stand-alone version...did you try the Steam version to see if different results?  You get a free steam key if you redeem if you haven't done that already.
It is the stand alone version and no - I don't have the Steam version. I'll look into it.

My version is 1.06.3. I suspect it's the same as Steam.
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:40:29 PM
Quote from: JudgeDredd on November 22, 2017, 06:38:42 PM
Quote from: Grim.Reaper on November 22, 2017, 06:32:01 PM
Haven't played in a while but sounds like your using the stand-alone version...did you try the Steam version to see if different results?  You get a free steam key if you redeem if you haven't done that already.
It is the stand alone version and no - I don't have the Steam version. I'll look into it.

My version is 1.06.3. I suspect it's the same as Steam.

Nope Steam is version 1.6.3...and looking at Matrix site, the latest stand alone is 1.6.3...sound like yours is older based on the number you have.

Saw some posts over there about burst error, seems like they stated had something to do with screen savers and/or when computer sleeps.  But I would make sure you get to the latest first.
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:41:44 PM
Quote from: Grim.Reaper on November 22, 2017, 06:40:29 PM
Quote from: JudgeDredd on November 22, 2017, 06:38:42 PM
Quote from: Grim.Reaper on November 22, 2017, 06:32:01 PM
Haven't played in a while but sounds like your using the stand-alone version...did you try the Steam version to see if different results?  You get a free steam key if you redeem if you haven't done that already.
It is the stand alone version and no - I don't have the Steam version. I'll look into it.

My version is 1.06.3. I suspect it's the same as Steam.

Nope Steam is version 1.6.3...and looking at Matrix site, the latest stand alone is 1.6.3...sound like yours is older based on the number you have.

Saw some posts over there about burst error, seems like they stated had something to do with screen savers and/or when computer sleeps.  But I would make sure you get to the latest first.

Unless you meant to type 1.6.3 versus 1.06.3 :)
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:43:14 PM
Quote from: Grim.Reaper on November 22, 2017, 06:41:44 PM
Quote from: Grim.Reaper on November 22, 2017, 06:40:29 PM
Quote from: JudgeDredd on November 22, 2017, 06:38:42 PM
Quote from: Grim.Reaper on November 22, 2017, 06:32:01 PM
Haven't played in a while but sounds like your using the stand-alone version...did you try the Steam version to see if different results?  You get a free steam key if you redeem if you haven't done that already.
It is the stand alone version and no - I don't have the Steam version. I'll look into it.

My version is 1.06.3. I suspect it's the same as Steam.

Nope Steam is version 1.6.3...and looking at Matrix site, the latest stand alone is 1.6.3...sound like yours is older based on the number you have.

Saw some posts over there about burst error, seems like they stated had something to do with screen savers and/or when computer sleeps.  But I would make sure you get to the latest first.

Unless you meant to type 1.6.3 versus 1.06.3 :)

Nevermind me, we are probably talking the same thing:)  Back to gaming.....
Title: Re: CWII Error
Post by: JudgeDredd on November 22, 2017, 06:43:26 PM
It's nothing to do with screen saver or going to sleep because I don't have those switched on.

I really don't think there's a difference between 1.6.3 and 1.06.3 - except they've omitted the 0. I used the in-game download to update to 1.06.3...I am assuming that it grabs the latest version as that's what it's designed to do.

I can't see where to get the Steam key. I think I'll go back to DC:Barbarossa as that's working.

Thanks anyway GR.  O0
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:44:55 PM
Quote from: JudgeDredd on November 22, 2017, 06:43:26 PM
It's nothing to do with screen saver or going to sleep because I don't have those switched on.

I really don't think there's a difference between 1.6.3 and 1.06.3 - except they've omitted the 0. I used the in-game download to update to 1.06.3...I am assuming that it grabs the latest version as that's what it's designed to do.

I can't see where to get the Steam key. I think I'll go back to DC:Barbarossa as that's working.

Thanks anyway GR.  O0

Yep your right about the version numbers...think you have the latest....
Title: Re: CWII Error
Post by: Grim.Reaper on November 22, 2017, 06:54:40 PM
How to redeem steam key...no idea if any better result but might be worth a shot....worst case, you get a key:)

http://www.matrixgames.com/forums/tm.asp?m=3648145
Title: Re: CWII Error
Post by: jamus34 on November 22, 2017, 07:43:31 PM
Do you use MSI Afterburner?

I found that after an update that start borking a good number of my games from running (would get immediate CTD's).

Started up a game without loading it and boom, fine.
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 01:50:46 AM
Quote from: Grim.Reaper on November 22, 2017, 06:54:40 PM
How to redeem steam key...no idea if any better result but might be worth a shot....worst case, you get a key:)

http://www.matrixgames.com/forums/tm.asp?m=3648145
Thanks - you're a star.

However, uninstalled stand alone, got Steam key, installed Steam version, same thing.
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 01:53:46 AM
Quote from: jamus34 on November 22, 2017, 07:43:31 PM
Do you use MSI Afterburner?

I found that after an update that start borking a good number of my games from running (would get immediate CTD's).

Started up a game without loading it and boom, fine.
Nope  :'(

Honestly lads - it doesn't matter. I can crack on with Decisive Campaigns.

Thanks for your time  :notworthy:
Title: Re: CWII Error
Post by: Pete Dero on November 23, 2017, 03:50:56 AM
As also posted by Grim Reaper :

http://www.matrixgames.com/forums/tm.asp?m=3413755

The engine has trouble with screen savers using DirectX. The only workaround is to quit the game if you have a screen saver that triggers too fast.
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 04:15:46 AM
Thanks Pete - but...
Quote from: JudgeDredd on November 22, 2017, 06:43:26 PM
It's nothing to do with screen saver or going to sleep because I don't have those switched on.

I really don't think there's a difference between 1.6.3 and 1.06.3 - except they've omitted the 0. I used the in-game download to update to 1.06.3...I am assuming that it grabs the latest version as that's what it's designed to do.

I can't see where to get the Steam key. I think I'll go back to DC:Barbarossa as that's working.

Thanks anyway GR.  O0
Title: Re: CWII Error
Post by: Sir Slash on November 23, 2017, 09:51:38 AM
Damn Dredd. I feel bad for you. This is a great game-- too bad. I've got the Steam version and have had no problems but the annoying red numbers in the top left corner which I fixed by adjusting something in the options panel. I tell you what, if you're ever in Florida, pop over and you can play my game anytime you want.  ;D Just stay out of the fridge while I take a nap.
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 10:50:17 AM
lol - if only

I've contacted Slitherine who have suggested the screen saver. Not an option as it's not enabled on my PC.

He did say it's often another piece of software running which interferes with it - so I've got some items I can turn off to see if any of them are causing the problem.
Title: Re: CWII Error
Post by: Queeg on November 23, 2017, 02:30:37 PM
It might be related to your PC trying to enter sleep mode (somewhat related to screensaver).  This problem has been seen with other AGEOD games.   I recalled seeing one solution and dug it up here:

QuoteAbout the "DirectX to renderer invalid call: CTD" now (as before) reported at the AGEOD Forum.

I experienced that when I began playtesting RUS/FT last December. The game would start, but after a while -- with the game on idle -- DirectX would crash.

I fixed my ATI crashes by (a) unchecking CPU Sleep Mode in-game and (b) unchecking video and CPU sleep mode in Windows 7 Control Panel. I can now leave my game up idle and unattended without problem.

Hope this helps.
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 02:43:21 PM
Thanks Queeg - but as I've already mentioned, my computer doesn't go into sleep mode or have a screensaver set.
Title: Re: CWII Error
Post by: bbmike on November 23, 2017, 02:46:12 PM
JD, have you checked to see if it's related to sleep mode or your screensaver?  >:D 
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 02:48:29 PM
 :knuppel2:

Slitherine said to switch startup apps off and see if it works, then start to switch on as required...I'll be experimenting
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 02:51:58 PM
Just switched a few things off and it turns out it was D3DGear. Switched it off and the game starts  O0
Title: Re: CWII Error
Post by: Barthheart on November 23, 2017, 03:01:45 PM
Quote from: JudgeDredd on November 23, 2017, 02:51:58 PM
Just switched a few things off and it turns out it was D3DGear. Switched it off and the game starts  O0

Sounds like that is related to the sleep mode screen saver.
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 03:09:11 PM
grrrrrrrrrrrrrrrrr
Title: Re: CWII Error
Post by: Grim.Reaper on November 23, 2017, 03:14:01 PM
so just to close it down since i first mentioned, want to also confirm it wasn't sleep mode or screensaver:)
Title: Re: CWII Error
Post by: JudgeDredd on November 23, 2017, 03:30:25 PM
You can really go off people y'know
Title: Re: CWII Error
Post by: Sir Slash on November 24, 2017, 11:04:41 AM
My computer doesn't have a 'sleep mode'. Or at least I fall asleep before it does.
Title: Re: CWII Error
Post by: mirth on November 24, 2017, 11:06:47 AM
Title: Re: CWII Error
Post by: JudgeDredd on November 24, 2017, 11:12:13 AM
IT Crowd - legendary  O0
Title: Re: CWII Error
Post by: Tuna on November 24, 2017, 11:26:19 AM
Quote from: JudgeDredd on November 24, 2017, 11:12:13 AM
IT Crowd - legendary  O0

Yes, IT Crowd Rocks!
Title: Re: CWII Error
Post by: Staggerwing on November 25, 2017, 12:27:01 PM
Or was it Screen Mode / Sleep Saver?