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IRL (In Real Life) => Tech Talk => Topic started by: bob48 on June 17, 2013, 04:37:33 PM

Title: HELP - STEAM!!
Post by: bob48 on June 17, 2013, 04:37:33 PM
I had bad crash earlier, and now, when I log onto steam, all my games are gone as is my friends list. At the bottom of the screen it tells me I'm not connected - although it shows mt account name at the top of the screen.

Furthermore, I cannot launch any games even if offline mode.

Anyone had this problem before or have any idea's?

:(
Title: Re: HELP - STEAM!!
Post by: Bison on June 17, 2013, 05:26:37 PM
Did you get any error messages?

I'd try the following things first.

Update the Steam Client.

Restart computer.

Exit and restart Steam.

Title: Re: HELP - STEAM!!
Post by: bob48 on June 17, 2013, 05:31:42 PM
Tried all that Bison. The daft thing is, even though it shows my account name (top right) it also shows me as being 'not connected' at the bottom of the screen.

Not only does it show my library (and friends list) as empty, I cannot run any games in off-line mode.

I've sent an email to support, but they are not the most helpful bunch when it comes to sorting problems out (or so has been ny past experience of them).

Thanks anyway.
Title: Re: HELP - STEAM!!
Post by: eyebiter on June 17, 2013, 05:51:06 PM
You might try participating in the Steam beta.  Sometimes that forces the client software to redownload, fixing some problems.  You can always opt out later.

Another possible solution is to exit steam, rename the client.blob file, then restart steam.


Title: Re: HELP - STEAM!!
Post by: Bison on June 17, 2013, 05:54:14 PM
I hate to say it, but you might need to uninstall and clear all the remaining folders from your hard drive and then reinstall the client and games.  I've never heard of an issue like yours before today.  It honestly sounds like you have some corrupted files.

There is a way also where you delete everything out of the steam folder but the .exe and the apps folder and restart and it rebuilds all of the other data on startup.
Title: Re: HELP - STEAM!!
Post by: Gusington on June 17, 2013, 06:36:44 PM
^Yeah you may need to totally uninstall and then reinstall Steam like Bison says.

Unless you can revert your computer to a previous state...say a day or two before this crash happened. Do you know how to do that?

This assumes you have Windows 7.
Title: Re: HELP - STEAM!!
Post by: Staggerwing on June 17, 2013, 08:31:07 PM
Before you do a complete re install read up on how to save your games files as mentioned above. You copy them to a placeholder folder and then put them back after re installing steam.
Title: Re: HELP - STEAM!!
Post by: bob48 on June 18, 2013, 12:58:08 PM
Thanks for the advice guys. I had a feeling that only a reinstall would fix it, but the thought of having to put the games back on is a pain, so I'll read up on that.

Aye, thanks Gus, I do know how to revert, and it is W7, but have a feeling that in this case, it wont fix the problem.

If I'm not on Grogs for more'n 1 day, then you will know I have thrown the PC outta the window  >:(
Title: Re: HELP - STEAM!!
Post by: Gusington on June 18, 2013, 01:30:06 PM
It can't hurt to try revert. There's another rhyme...

Anyway reverting could.potentially save some pain.
Title: Re: HELP - STEAM!!
Post by: bob48 on June 18, 2013, 02:18:40 PM
Deleted steam and reinstalled it - still wont let me even run steam now - its totally f*cked-up.

Have sent second plea for help to them, no answer so far. I think my steam game days are over.

Needless to say, I'm a very unhappy and frustrated bunny.
Title: Re: HELP - STEAM!!
Post by: undercovergeek on June 18, 2013, 04:00:40 PM
Quote from: bob48 on June 18, 2013, 02:18:40 PM
Deleted steam and reinstalled it - still wont let me even run steam now - its totally f*cked-up.

Have sent second plea for help to them, no answer so far. I think my steam game days are over.

Needless to say, I'm a very unhappy and frustrated bunny.

can you not roll back bob?
Title: Re: HELP - STEAM!!
Post by: MikeGER on June 18, 2013, 05:07:27 PM
Bob ...go to the HDD drive (maybe C: ) where steam is installed with explorer, open Proprieties, select the Tools-Tab, start an error-check on that drive, reboot and windows will sort out the disk before windows get lauched
Maybe you have a bad sectore(s) or a corrupt file that belongs to steam.
The NTFS filesystem will reconstruct the bad sectore(s) information and mark it for not to be used again   
Title: Re: HELP - STEAM!!
Post by: Bison on June 18, 2013, 06:15:29 PM
I think your issue might very well be a hardware issue.  I've never heard of the issue you're discribing.
Title: Re: HELP - STEAM!!
Post by: Silent Disapproval Robot on June 19, 2013, 11:58:09 AM
Weird.  Mine just brain farted on itself as well.  Not as bad as Bob's though.  It started yet another retardedly huge update for War of the Roses and got about 60% done when Steam locked up.  Then my internet connection locked up.  Then my desktop locked up and I rebooted.  My War of the Roses files are still in my folder but Steam doesn't see them.  No biggie really as I never play that sucky game anyway.
Title: Re: HELP - STEAM!!
Post by: bob48 on June 19, 2013, 01:40:02 PM
Quote from: MikeGER on June 18, 2013, 05:07:27 PM
Bob ...go to the HDD drive (maybe C: ) where steam is installed with explorer, open Proprieties, select the Tools-Tab, start an error-check on that drive, reboot and windows will sort out the disk before windows get lauched
Maybe you have a bad sectore(s) or a corrupt file that belongs to steam.
The NTFS filesystem will reconstruct the bad sectore(s) information and mark it for not to be used again   
Thanks Mike - did that and left it to run overnight and seems to have sorted out a few issues :)
Title: Re: HELP - STEAM!!
Post by: bob48 on June 19, 2013, 01:45:51 PM
As Mike suggested, I let it do a complete scan / error check, and then left it alone - I was pretty p*ssed-off with it, and still could not even reinstall Steam.

So, this afternoon, while I was at work, Mrs.B sat without an impatient me interrupting her, and sorted the whole thing out and now I'm up and running again. What a woman!

I had saved my game files to a temporary folder, and, after sticking them back in the right places in the Steam directory, I now seem be be all sorted out again.

Many thanks for all your help guys - you're a wonderful bunch!
Title: Re: HELP - STEAM!!
Post by: Gusington on June 19, 2013, 05:27:44 PM
Hold on...the wife fixed it for you??? Oh Bawb...
Title: Re: HELP - STEAM!!
Post by: undercovergeek on June 20, 2013, 01:14:32 AM
yeah, i wouldnt have said that out loud either
Title: Re: HELP - STEAM!!
Post by: Bison on June 20, 2013, 03:00:43 AM
Oh give bob a break, he's most likely suffering from post frying pan concussions.
Title: Re: HELP - STEAM!!
Post by: undercovergeek on June 20, 2013, 03:13:34 AM
Quote from: Bison on June 20, 2013, 03:00:43 AM
Oh give bob a break, he's most likely suffering from post frying pan concussions.

its tantamount to been castrated - second only to 'she fixed the car'

Dont worry about the concussions, like Worzel Gummidge, Bob has different heads - when he gets in he puts on the 'at home' head - its reinforced at the back






..............but knows fk all about PCs
Title: Re: HELP - STEAM!!
Post by: undercovergeek on June 20, 2013, 03:14:42 AM
because youll ask.............

http://en.wikipedia.org/wiki/Worzel_Gummidge
Title: Re: HELP - STEAM!!
Post by: bob48 on June 20, 2013, 09:22:06 AM
Quote from: Gusington on June 19, 2013, 05:27:44 PM
Hold on...the wife fixed it for you??? Oh Bawb...

I tell you what mate, she's better at sorting PC problems out than I am. I'm too impatient whereas she will niggle away at a problem until she gets it sorted out. I can only bow to her obvious superior abilities. ;)
Title: Re: HELP - STEAM!!
Post by: bob48 on June 20, 2013, 09:23:44 AM
Quote from: undercovergeek on June 20, 2013, 03:13:34 AM
Quote from: Bison on June 20, 2013, 03:00:43 AM
Oh give bob a break, he's most likely suffering from post frying pan concussions.

its tantamount to been castrated - second only to 'she fixed the car'

Dont worry about the concussions, like Worzel Gummidge, Bob has different heads - when he gets in he puts on the 'at home' head - its reinforced at the back






..............but knows fk all about PCs

LOL, ROFL, ILMAO

Git!
Title: Re: HELP - STEAM!!
Post by: bob48 on June 20, 2013, 09:24:58 AM
Quote from: Bison on June 20, 2013, 03:00:43 AM
Oh give bob a break, he's most likely suffering from post frying pan concussions.

At least I get some sympathy and a little understanding off someone here.
Title: Re: HELP - STEAM!!
Post by: Gusington on June 20, 2013, 11:44:22 AM
Because you're Bawb you'll get a pass. Anyone else here you have immediately been labeled a fairy.
Title: Re: HELP - STEAM!!
Post by: bob48 on June 20, 2013, 12:41:21 PM
Quote from: Gusington on June 20, 2013, 11:44:22 AM
Because you're Bawb you'll get a pass. Anyone else here you have immediately been labeled a fairy.

And have my man card surgically removed?
Title: Re: HELP - STEAM!!
Post by: Windigo on June 24, 2013, 04:18:28 PM
Quote from: Gusington on June 19, 2013, 05:27:44 PM
Hold on...the wife fixed it for you??? Oh Bawb...

(https://www.grogheads.com/forums/proxy.php?request=http%3A%2F%2Flh4.ggpht.com%2F-VLlVm_PPrb8%2FTyAdOTOaeII%2FAAAAAAAAA1w%2FirST-esXOpU%2Fashamed%25252520puppy_thumb%2525255B2%2525255D.jpg%3Fimgmax%3D800&hash=5ee5f2ef5f4df5ee78199c0ce71dde0559010ea4)
Title: Re: HELP - STEAM!!
Post by: bob48 on June 24, 2013, 04:24:58 PM
Quote from: Windigo on June 24, 2013, 04:18:28 PM
Quote from: Gusington on June 19, 2013, 05:27:44 PM
Hold on...the wife fixed it for you??? Oh Bawb...

(https://www.grogheads.com/forums/proxy.php?request=http%3A%2F%2Flh4.ggpht.com%2F-VLlVm_PPrb8%2FTyAdOTOaeII%2FAAAAAAAAA1w%2FirST-esXOpU%2Fashamed%25252520puppy_thumb%2525255B2%2525255D.jpg%3Fimgmax%3D800&hash=5ee5f2ef5f4df5ee78199c0ce71dde0559010ea4)

Yes, yes - I know -Oh the humiliation - but better'n going without a PC or paying some bugger to fix it.......
...and, to be fair - its also better'n being clouted alongside the cranium with a you-know-what.....
Title: Re: HELP - STEAM!!
Post by: Gusington on June 24, 2013, 07:10:39 PM
^Can't argue with that. I do know that you getting bonked is not as bad as say, me getting bonked, since you flaunted your mane of flowing locks in that picture yesterday. Just to make us bald guys feel worse.
Title: Re: HELP - STEAM!!
Post by: bob48 on June 25, 2013, 12:51:47 PM
A smooth head really suits some people (men, mainly - har, har), and I'm sure you fit into that catagory Gussy.

If I don't get a haircut at leat ever 5-6 weeks I start to look like an aged hippy :D
Title: Re: HELP - STEAM!!
Post by: Gusington on June 25, 2013, 01:14:13 PM
If I don't buzz my cranium every ten days I look like a prematurely aged 14 year old.
Title: Re: HELP - STEAM!!
Post by: bob48 on June 25, 2013, 02:21:56 PM
At least you can get into cinema's and only pay kids prices :-)

If I don't get my noggin trimmed I look like a reject from the Rolling Stones.

Damn - just got seven sorts of crap kicked outta me in FotS - several running sea battles, all of which I lost!
Title: Re: HELP - STEAM!!
Post by: Gusington on June 25, 2013, 02:41:01 PM
Did you not believe me when I said FOTS does not mess around?
Title: Re: HELP - STEAM!!
Post by: undercovergeek on June 25, 2013, 03:08:19 PM
hes made me buy it too - i think its so i can empathise with him
Title: Re: HELP - STEAM!!
Post by: bob48 on June 25, 2013, 03:27:12 PM
Ah, I did give you heavy sales pitch about it, Geek - you won't regret it, its a super game. The fact that I suck at it is niether here nor there.

Fancy a bit of FotS MP Geek?
Title: Re: HELP - STEAM!!
Post by: undercovergeek on June 25, 2013, 03:41:17 PM
Quote from: bob48 on June 25, 2013, 03:27:12 PM
Ah, I did give you heavy sales pitch about it, Geek - you won't regret it, its a super game. The fact that I suck at it is niether here nor there.

Fancy a bit of FotS MP Geek?

sounds like a blast - i want to finish my vanilla SP campaign first tho
Title: Re: HELP - STEAM!!
Post by: Boggit on September 05, 2013, 07:09:17 PM
Bob I think I lost you on the friends list, but you are showing up again. I recently some odd Steam issues too with it saying it had lost login info,but it was there all the time... weird!
Title: Re: HELP - STEAM!!
Post by: bob48 on September 06, 2013, 01:00:45 PM
^Yep - all seems normal again, for any given value of 'normal' that is  :D
Title: Re: HELP - STEAM!!
Post by: Gusington on September 06, 2013, 01:28:46 PM
(https://www.grogheads.com/forums/proxy.php?request=http%3A%2F%2Fscienceblogs.com%2Fworldsfair%2Fwp-content%2Fblogs.dir%2F389%2Ffiles%2F2012%2F04%2Fi-6d0225038b6c869b44b758a48ea3022c-Ghost_In_The_Machine_cover.jpg&hash=002a8a0a3a44e7c2b5b7896fe7caafc36d9dc717)