I suspect that I have a problem with Internet Explorer, especially when it comes to downloading Windows updates and drivers - although I'm by no means an expert on the system.
Anyway, quite often, my system hangs up and fails to download and install widows updates (I'm running W7 btw and explorer 11). Once or twice I've had to run start-up repair in order to get the system up and running, and ran a full systems scan, which took about 15 hours. Also did reg scans and such via AVG tune-up. It never seems find any problems though.
The latest issue is that I brought an external portable HD with 1 Tb capacity so that Mrs.B and I could back stuff up. It loaded the drivers and works fine on her PC, (she also has W7) but on mine, it does not even detect it as new hardware' let alone install the drivers.
I know the USB ports are ok because it detects other hardware, phone, digi-cam and kindle without any fuss, so I'm now totally baffled.
Can any of you techie guys offer me any advice please?
B-{{
So it doesn't even acknowledge the usb connection?
Have you tried another sub port or manually adding a device?
Do you actually have admin rights on your username?
Call the ministry of health and public safety.
I've tried different USB ports - same result. Not sure how you manually add devices, unless its via device manager?
Quote from: undercovergeek on March 15, 2014, 03:33:12 PM
Do you actually have admin rights on your username?
Yep - and again, I have had no issues with other devices.
Quote from: GDS_Starfury on March 15, 2014, 03:34:05 PM
Call the ministry of health and public safety.
I knew you were a techie type bloke who could be relied on for a sensible answer ;)
http://www.howtogeek.com/howto/22251/find-your-missing-usb-drive-in-windows-7-vista/
The Windows 7 bit looks handy
Ta Geek - checking that now.
Hmm. Maybe this is a Windows problem. I followed the directions, but when I right-clicked the 'manage' bit, not only did it not open, but now the START menu is frozen.
Oh..... arse
Unplug, restart pc, replug try again - the IT way!
LOL - the PC has been on and off today more times than Star's last dates knickers.
Defenistration is the only remaining option.
Quote from: bob48 on March 15, 2014, 03:53:04 PM
LOL - the PC has been on and off today more times than Star's last dates knickers.
Ha ha ha ha stars date has knickers?
No
Did it freeze again?
yup - I had to shut down via task manager to un-freeze the start menu
Did ta clear the cache and history?
Quote from: Staggerwing on March 15, 2014, 03:53:49 PM
Defenistration is the only remaining option.
I've been very close to that on several occasions - maybe claim it as an accident and get some insurance money - but I would like to back-up a poo-load of data first.
By poo-load are we talking German porn?
Quote from: GDS_Starfury on March 15, 2014, 04:05:13 PM
By poo-load are we talking German porn?
Quite possible, maybe perhaps.
It didn't come with install disc?
No, its just a plug in and use. As I say, Den tried it on her PC and it worked fine. I suspect that my problem is screwed up widows files. Anything I try and open that has anything to do with system files, such as the 'manage' thingie above, or even trying to alter allowable progs in the firewall, lock up and I can only shut them via task manager. I think the reason why my other USB stuff works is because the drivers are already installed, so it would seem that its a recent problem.
Non of the fixes on the MS help site work, and I can't see any way of repairing windows files other than what I have already done. Next step may be PC world and 50 quid to see if they can sort it.
rooooooooooooooooooooooooooooooooooooooooollback
Windows rollback has helped me out with issues like that before. If that doesn't work we may have to call the IT BAWBulance.
Aye have done that. Even downloaded the 'fix it' util from MS and that hangs up as well - plus something keeps wiping all my passwords - I've just had to log on here again.
I think Staggers advice is the best yet..................
Did you make sure it wasn't infested with kittens?
(https://www.grogheads.com/forums/proxy.php?request=http%3A%2F%2Fimages.lazygamer.net%2F2013%2F06%2Fwpid-computer-repair.jpg&hash=e5967d001696b653824691513c13d1f121bfadd0)
Obviously, that's the first thing I checked for...you think I'm a complete noob or what?
Quote from: Gusington on March 15, 2014, 04:33:09 PM
Windows rollback has helped me out with issues like that before. If that doesn't work we may have to call the IT BAWBulance.
Beebawb, beebawb, beebawb
^ So, PC World it is then.
Hmm wiping your passwords? That sounds virus-like. BAWBulance may be the only option.
Quote from: Gusington on March 15, 2014, 05:21:54 PM
Hmm wiping your passwords? That sounds virus-like. BAWBulance may be the only option.
I've done full virus scans and such - still nothing, but it is a possibility, but if so, it targets some strange area's. My guess is that its one or more corrupts windows files.
how drastic is reinstalling windows for you?
in China Fists of Fury is an excellent kung fu movie.
in Germany its something very different. :o
i have to give points to star for being able to turn a tech help thread into a wanking discussion ;D
Quote from: undercovergeek on March 15, 2014, 06:17:03 PM
how drastic is reinstalling windows for you?
Very - for one thing, they don't give you a copy of windows when you buy a PC anymore. I could do a factory reinstall from the partitioned back-up on the HD, but then I would loose everything on the PC - I really need to be able to get this external HD to work so that I can back stuff up. Its daft because I just put some stuff on a 16gb flash drive and that worked OK, but there again, the drivers were already installed for that.
This PC is around 2.5 years old now, and I have a lot of stuff on it, its a bloody 1.5 Tb HD, and, although its by no means anywhere near full, there is still a lot of stuff on it.
I'm not a happy bunny :(
If the 'stuff' you want to save is individual files (pix, music, documents, etc) could you upload them to Google Drive or a similar cloud drive before the clean install? for $5 US/month you can get 100GB (1TB for $10). You only need it long enough to redownload. See if you can install the app under the free 15GB thingie first. If good, then migrate that data!
https://www.google.com/settings/storage?hl=en
.
Partly solved by the ever patient Mrs.B
Whilst I was decorating this morning, she had a look and managed to get device manager to detect the HD and download missing drivers, so it now works OK and I have saved maybe 28Gb to it. Its not an old drive BTW, its a new Toshiba with 1Tb capacity using USB 3.0.
I still have issues with the PC, but I'm a lot happier now that I've been able to do my back-ups.
I'm going to park the IT Bawbulance in the vehicle bay.
Quote from: Gusington on March 16, 2014, 11:10:02 AM
I'm going to park the IT Bawbulance in the vehicle bay.
Keep the keys handy, Gus - it may still be needed ;)
The engine is idling. I'll sweep up the place.
Quote from: Gusington on March 16, 2014, 01:53:31 PM
The engine is idling. I'll sweep up the place.
Good man.
:)
so.... your wife is smarter then you. ???
Quote from: GDS_Starfury on March 16, 2014, 03:22:52 PM
so.... your wife is smarter then you. ???
Shut yer gob!.........................
yes, so it would seem.
I shit you not but this is the very first time Ive heard of one of the womanfolk fixing a pc problem.
Quote from: GDS_Starfury on March 16, 2014, 03:52:36 PM
I shit you not but this is the very first time Ive heard of one of the womanfolk fixing a pc problem.
No, she's good at stuff like that, and she has the patience to figure problems out. Its not the first time she has sorted problems out both with her own and my PC. And she can change GPU's and PSU's.
shes a good woman Bawb.
you should treat her to new pans.
(https://www.grogheads.com/forums/proxy.php?request=http%3A%2F%2Fwww.sosemarketing.com%2Fwp-content%2Fupload%2Fsonoma.jpg&hash=faba3b595230700e28663bbe98f42c51872cbd66)
...d o n t m e n t i o n t h e p a n s......
The Wife (mine) would never be able to figure that out...maybe yours would like to drive the BAWBulance too?
Quote from: Gusington on March 16, 2014, 04:08:34 PM
The Wife (mine) would never be able to figure that out...maybe yours would like to drive the BAWBulance too?
She would probably give it a try, although she does not drive due to being slightly disabled.
I think we've already had Mrs b fixing pc stuff before and Bob was shamed and abused ..... it obviously didn't work
Quote from: undercovergeek on March 16, 2014, 05:40:39 PM
I think we've already had Mrs b fixing pc stuff before and Bob was shamed and abused ..... it obviously didn't work
Whatever it takes to keep the valves lit up.........
the 'stache knows no shame!
^Hey now! A good Pornstache can come in handy at times. You should try one out for a few months and see where it takes you... ;)
I know where not having one has taken me. no need to grow one.
Cat's whiskers, man. Handy in the dark.
:o