No Gamersgate

Nefaro · December 22, 2012, 11:38:25 AM

Quote from: Staggerwing on December 22, 2012, 10:28:36 AM
Does 'ran out of serials' mean you don't get the games at all or just can't register it on Steam? If you paid but get no games then it is up to them to refund, not wait for each consumer to contact them. If no Steam support, then I suppose it would be up to the individual to decide.

You must've got one of the packages that caused their hosting to die. :o

Every time I've received a message about GG running out of serials, they have had another batch sent to them from the publisher a few days later and then issue them to you.

I suggest sending a help ticket into GG about the "out of serials" message to let them know which games are getting that, just to be sure someone has done so. Unlike Steam, where it took over a week for even a cut & paste Help Desk response (and another week or two before actually receiving a serial), Gamersgate sent a fairly quick human response pertaining to my exact issue, telling me they were getting more codes. Being X-mas sale season, however, I'm sure everyone's customer service is getting swamped so there's no telling how long it will be before they get new codes in (after Xmas?).

Tuna · December 22, 2012, 11:43:14 AM

It might mean they are selling them faster than they get them.. don't worry. they'll take care of you.. Gamers Gate is top notch Customer Service if you open a ticket with them..

Staggerwing · December 22, 2012, 11:56:28 AM

Thanks for the replies. I have not yet ordered one of the bundles so this key issue was making me think twice about it. I have a HUGE game backlog so waiting for a key is no biggie as long as they eventually deliver.

Huw the Poo · December 22, 2012, 11:59:48 AM

The Bethesda bundle has been confirmed as a mistake.

Bison · December 22, 2012, 12:49:17 PM

Haha. Seriously. Good fortune for those who jumped on the mistake. Not so much for the guy who posted it. How do you make a mistake like that though? Hey this bundle goes up tomorrow for 50%, good deal....hey what the hell? Some took my stapler off my desk!.../hand swipes keyboard in franctic search for the stapler/....OMG!!! WHAT HAVE I DONE? I accidently typed 91% Off and hit enter! SHIZNIT!!! THE BOSS IS GOING TO BE PISSED~!!!

CptHowdy · December 22, 2012, 12:57:11 PM

Quote from: Bison on December 22, 2012, 12:49:17 PM
Haha. Seriously. Good fortune for those who jumped on the mistake. Not so much for the guy who posted it. How do you make a mistake like that though? Hey this bundle goes up tomorrow for 50%, good deal....hey what the hell? Some took my stapler off my desk!.../hand swipes keyboard in franctic search for the stapler/....OMG!!! WHAT HAVE I DONE? I accidently typed 91% Off and hit enter! SHIZNIT!!! THE BOSS IS GOING TO BE PISSED~!!!

fortunate for the ones that grabbed it but i see them complaining on the gamersgateforums because they cant get their keys. i mean really people? you just nabbed over 300 bucks worth of games for 30 bucks and you complain cus they dont have enough keys. even see some people had it in their cart but couldnt process payment, they now want GG to honor the sale.

Bison · December 22, 2012, 01:06:51 PM

I didn't know they had a forum. Where's it located? I don't see a link on the website.

Rayfer · December 22, 2012, 01:19:14 PM

Quote from: Bison on December 22, 2012, 01:06:51 PM
I didn't know they had a forum. Where's it located? I don't see a link on the website.

+1.....yes, where are they?

Silent Disapproval Robot · December 22, 2012, 02:17:38 PM

Their forum is called Game Tutor. It's a clickable tab on the left side of the screen.

Huw the Poo · December 22, 2012, 02:17:49 PM

Perhaps CptHowdy is referring to the game tutor section for the games.

Tpek · December 22, 2012, 02:54:52 PM

Quote from: CptHowdy on December 22, 2012, 12:57:11 PM
Quote from: Bison on December 22, 2012, 12:49:17 PM
Haha. Seriously. Good fortune for those who jumped on the mistake. Not so much for the guy who posted it. How do you make a mistake like that though? Hey this bundle goes up tomorrow for 50%, good deal....hey what the hell? Some took my stapler off my desk!.../hand swipes keyboard in franctic search for the stapler/....OMG!!! WHAT HAVE I DONE? I accidently typed 91% Off and hit enter! SHIZNIT!!! THE BOSS IS GOING TO BE PISSED~!!!

fortunate for the ones that grabbed it but i see them complaining on the gamersgateforums because they cant get their keys. i mean really people? you just nabbed over 300 bucks worth of games for 30 bucks and you complain cus they dont have enough keys. even see some people had it in their cart but couldnt process payment, they now want GG to honor the sale.

LoL.
People will whine about anything these days.

Mind you I remember a Boardgaming retailer that had a very huge discount, that made a game's price drop to ~-3K or so (yeah, a minus, a negative price), allowing you to get it and a lot of other things together for free :D
Obviously they ran out of stock within a second of the posting at BGG.

CptHowdy · December 22, 2012, 07:28:35 PM

Quote from: Huw the Poo on December 22, 2012, 02:17:49 PM
Perhaps CptHowdy is referring to the game tutor section for the games.

yeah the gametutor section

steve58 · December 27, 2012, 08:38:53 AM

GG appears to be down again...wonder what great deal (aka mistake) we're missing?

Grim.Reaper · December 27, 2012, 08:42:59 AM

It has been up and down this morning...did get in awhile ago....they have borderlands 2 and borderlands 2 season pass each marked down 50%. Suprememe Commandaer, Europa, and Deus Ex and witcher 2 on sale....nothing that really caught my eye:)

Great Ajax · December 27, 2012, 11:19:02 AM

I heard it was a Borderlands 2 4-pack for around $12 that has caused the recent outage. Another pricing mistake. Ouch.

Trey