Battlefront.com DRM

RyanE · October 31, 2014, 03:50:55 PM

Steam is not always online...not even close. I play Steam games offline all the time.

Redwolf · October 31, 2014, 04:15:15 PM

Quote from: RyanE on October 31, 2014, 03:50:55 PM
Steam is not always online...not even close. I play Steam games offline all the time.

Well it would be if BFC was on it. The point is, even if it is always online it's better than the garbage they are using the money we give them (the paying customers) for now.

RyanE · October 31, 2014, 07:00:35 PM

While I tend to agree with you, you're argument is tough to support when you seem to little about the current market.

JC______ · November 01, 2014, 04:05:23 PM

I have opened a ticket regarding my vehicle pack activation. The helpdesk is working on it very fast, even when it is Saturday.

Feels bad because I bought everything for CMBN and I can't play any of that. Payed $20, lost $100+ kinda deal. LOL. I'm sure it's going to get fixed ... But I would say the DRM has just started to be too much of a hurdle for me.

EDIT: all my activation issues now fixed. SAFU or helpdesk.

Jarhead0331 · April 21, 2016, 12:50:55 PM

I've got to tell you...I'm extremely frustrated with Battlefront and their stupid cumbersome licensing process. I now find myself in the familiar position of being unable to reinstall software I have paid for because I am out of licenses and am unable to properly unlicense all of my modules from an older system. Seriously, this system is antiquated, frustrating and truly unfair to the customer.

I own CM: Shock Force and all associated modules. I'd like to install the series on my new rig, but of course, I'm out of licenses. Not the biggest deal if the unlicensing software actually worked, but of course, it doesn't. Although I was able to properly unlicense the Nato module, I received a missing .dll error for both Marines and British Forces. This error is peculiar since the .dll that was supposedly missing was located right in the main SF folder. What the hell. So anyway, the games proceed to uninstall without unlicensing! So now I don't have the games on any system and can't reinstall.

I sent a ticket to Battlefront last night and have not heard back yet. This happened two years ago, and although BF refreshed a license back then, I was "warned" (yes, thats what it felt like) to be sure to unlicense because they would not be willing to continue refreshing them. Well, without unlicensing software that actually works, that position is bullshit!

It'll be interesting to see how long I have to wait until I hear something from them. I noticed they no longer have a dedicated elicense customer service email account.

I've been a very loyal customer for almost two decades and have purchased probably 95% of their catalogue. Battlefront needs to do better.

Pete Dero · April 21, 2016, 01:12:31 PM

I'm not sure if this new activation system is used for Shockforce but there is no unlicense function for Normandy and Red Thunder.

http://battlefront.mojohelpdesk.com/help/article/127981

Note: there is no way to "unlicense" a previously activated copy on a PC. Which has the advantage that you can't ever forget to do so :-)

In addition to the above 4 activations, you can add one extra activation to your key every 365 days. In order to do this, please point your browser to http://www.battlefront.com/helpdesk to ask our support team for a reset.

If your key is eligible for an additional activation (e.g. if it was not already requested less than 365 days ago), then you'll be notified of it and the activation is automatically added to your key, so you can use it again.

Should you ever need an additional activation more than once within the 365 days period, then you can always contact our License Activation Support staff and explain the situation.

Nefaro · April 21, 2016, 01:19:30 PM

You have every reason to be upset and disappointed with it.

I had hoped, for years, that BF would come to a better solution that is far more user friendly. Or just remove it completely. But it has become even worse.

I stopped purchasing from them awhile back. With so many great and user-friendly games coming out, why spend my past-time being frustrated with their troublesome BS?

WYBaugh · April 21, 2016, 01:23:32 PM

I purchased a physical copy of Normandy (granted from someone else) but managed to lose the reg code paper after installing on my old computer. Went to re-install and couldn't find the code, contacted BF and was told "sorry, you're going to have to repurchase the game".

Physical copy but couldn't do a dang thing with it.

acctingman · April 21, 2016, 02:38:56 PM

I'm glad I read this thread.

Not sure if this game is for me (lack of patience!), but reading about the DRM issues here there is no way I'd buy any BF products.

Sorry to hear folks are screwed out of their purchases. That kinda sucks!

WYBaugh · April 21, 2016, 02:52:24 PM

The other thing that amazes me with BF is their patching scheme. That has to be the most obtuse way of handling updates I've ever seen. I'm a programmer and I don't really get what they're trying to accomplish.

Asid · April 21, 2016, 03:02:53 PM

Quote from: Nefaro on April 21, 2016, 01:19:30 PM
why spend my past-time being frustrated with their troublesome BS?

Hey Nef.

You having trouble with Black Sea? :P

Just messing :-*

rwenstrup · April 21, 2016, 03:20:31 PM

I have had so much trouble with Battlefront DRM that I will not purchase any of their games.

Michael Dorosh · April 21, 2016, 03:35:11 PM

Quote from: WYBaugh on April 21, 2016, 02:52:24 PM
The other thing that amazes me with BF is their patching scheme. That has to be the most obtuse way of handling updates I've ever seen. I'm a programmer and I don't really get what they're trying to accomplish.

I am the furthest thing from a BFC fanboy, but I've honestly never had a problem with the licensing and I own most of their CM-related titles. Admittedly, I don't replace my computer every 12 months. Not trying to diminish the frustrations of other here, just saying I haven't experienced any of them myself.

RyanE · April 21, 2016, 03:41:55 PM

I am someone who replaces his PC every 12 months or faster. I have become very frustrated with the DRM system. BFC has surpassed Graviteam in the complexity of patching and updating. I also think the secret behind the slow development process for packs and engine vs module debate is centered on the DRM system not being very efficient for modules.

Just like Graviteam; great games, but terrible customer experience. The games are built for people with five year old computers.

Jarhead0331 · April 21, 2016, 04:03:14 PM

So since I STILL have not received a reply from BF, I went to the very inconvenient lengths of digging out a REALLY old system that I believed had all games installed and licensed. I got it running and sure enough, everything was installed. I was able to unlicense Nato and British Forces this time. However, I STILL cannot unlicense Marines. This time, I'm getting an error code that the first phase of the unlicensing cannot be completed. "The system identifier used to generate the license for this system cannot be retrieved."

W-T-F?