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IRL (In Real Life) => Current Events => Topic started by: mirth on July 07, 2015, 06:42:59 PM

Title: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 07, 2015, 06:42:59 PM
http://news.yahoo.com/time-warner-cable-owes-229-500-woman-not-215227468--finance.html
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Nefaro on July 08, 2015, 03:06:11 PM
She was lucky that she could even talk to a representative, to tell them to fuck off and stop calling.

I've tried that with the occasional "robo-caller" companies.  The last two times, the "rep" hung up as soon as he realized I was telling him not to call that number again. 
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: BanzaiCat on July 08, 2015, 03:08:00 PM
If I don't recognize a number, I don't answer it.

When I look it up later, if it's not a legit number...BLOCKED. Buh-bye.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 08, 2015, 03:11:36 PM
Quote from: Banzai_Cat on July 08, 2015, 03:08:00 PM
If I don't recognize a number, I don't answer it.

When I look it up later, if it's not a legit number...BLOCKED. Buh-bye.

I do the same. I might re-think that now that there's money to be made :p
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Greybriar on July 08, 2015, 03:21:01 PM
Is this anything like, "Hello, my name is Rachael and I'm calling for Cardholders Services...."? I'd like to sue someone for that annoying recorded message--it phoned me countless times.  :knuppel2:
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Nefaro on July 08, 2015, 07:09:18 PM
Quote from: Greybriar on July 08, 2015, 03:21:01 PM
Is this anything like, "Hello, my name is Rachael and I'm calling for Cardholders Services...."? I'd like to sue someone for that annoying recorded message--it phoned me countless times.  :knuppel2:

Yep!  That's one of those that hung up on me when I finally got through to a person to tell them to never call again.  Phone number shows up as 'private' sometimes IIRC.

Probably some phishing scam. 
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: JasonPratt on July 09, 2015, 10:22:12 AM
Mom and I answer all the phones at the shop, and we've kept a running joke-account over the years in how "Rachel" has altered her message occasionally to avoid lawsuits on one hand and to hop on current financial political trends on the other hand. ;)
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: airboy on July 09, 2015, 11:32:35 AM
Quote from: Greybriar on July 08, 2015, 03:21:01 PM
Is this anything like, "Hello, my name is Rachael and I'm calling for Cardholders Services...."? I'd like to sue someone for that annoying recorded message--it phoned me countless times.  :knuppel2:

If you have the credit card, then you can legally get the calls.

I've read the law and the underlying regulations.  I've also testified on this in a federal court case.

The reason the woman got >$200k was she copied the recording, copied that she asked them repeatedly to stop, and she was not a client of the company making the calls.  The court hammered the opponents as hard as the regulations allow - which is a good thing.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: JasonPratt on July 09, 2015, 12:25:00 PM
Seeing as how "Rachel at Cardholder Services" never even identifies which card she's talking about (because she isn't with a credit card at all, she's just very carefully pretending to be), it isn't having the credit card which makes it legal I expect. We are absolutely not a client of the company making the calls, and trying to get them to put us on their no-call list is pointless. (It can be done by secondary means, but they reset the list every month and change the phone numbers they're calling from, so they get around those means pretty easy eventually.)

Still, sounds like you have an interesting legal story there! -- I'd be curious what the law and regulations say, and what you testified.  O0
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Greybriar on July 09, 2015, 12:31:44 PM
Quote from: airboy on July 09, 2015, 11:32:35 AM
Quote from: Greybriar on July 08, 2015, 03:21:01 PM
Is this anything like, "Hello, my name is Rachael and I'm calling for Cardholders Services...."? I'd like to sue someone for that annoying recorded message--it phoned me countless times.  :knuppel2:

If you have the credit card, then you can legally get the calls.

I've read the law and the underlying regulations.  I've also testified on this in a federal court case.

The reason the woman got >$200k was she copied the recording, copied that she asked them repeatedly to stop, and she was not a client of the company making the calls.  The court hammered the opponents as hard as the regulations allow - which is a good thing.

I failed to mention that I am on the "No Call List."

Also, the Federal Trade Commission finally caught up with Rachael (http://www.consumeraffairs.com/news/rachel-from-cardholder-services-pays-up-011615.html) back in January.  :)
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Steelgrave on July 09, 2015, 12:37:22 PM
Quote from: Banzai_Cat on July 08, 2015, 03:08:00 PM
If I don't recognize a number, I don't answer it.

When I look it up later, if it's not a legit number...BLOCKED. Buh-bye.

I do the same. If you're not on my contact list, leave a message. I also have a different ringtone for folks on my contact list vs. all other calls. Lastly, about half the time my phone is set to Do Not Disturb, meaning if you're not on my contact list AND listed as a favorite, my phone won't even ring. Get off my lawn!!!    >:D
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Greybriar on July 09, 2015, 12:41:59 PM
Quote from: Steelgrave on July 09, 2015, 12:37:22 PM
I do the same. If you're not on my contact list, leave a message. I also have a different ringtone for folks on my contact list vs. all other calls. Lastly, about half the time my phone is set to Do Not Disturb, meaning if you're not on my contact list AND listed as a favorite, my phone won't even ring. Get off my lawn!!!    >:D

Nice! What kind of phone do you own?
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Steelgrave on July 09, 2015, 12:44:43 PM
Quote from: Greybriar on July 09, 2015, 12:41:59 PM
Quote from: Steelgrave on July 09, 2015, 12:37:22 PM
I do the same. If you're not on my contact list, leave a message. I also have a different ringtone for folks on my contact list vs. all other calls. Lastly, about half the time my phone is set to Do Not Disturb, meaning if you're not on my contact list AND listed as a favorite, my phone won't even ring. Get off my lawn!!!    >:D

Nice! What kind of phone do you own?

Kids got me an Iphone 6 for my birthday. Much of it is wasted on me (something called Siri???) and by the time I figure it all out, it will be time for an upgrade to the 8  O0 

BTW, my "not on my contact list" ringtone is the theme to The Walking Dead. Nothing like hearing that start playing when you're in line at the store   ::)
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Greybriar on July 09, 2015, 12:52:18 PM
Thanks, Steelgrave. I'm not big on cell phones and rarely use one. But as far as I know my current cell phone has none of the options you mentioned.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Centurion40 on July 09, 2015, 01:13:55 PM
Quote from: Steelgrave on July 09, 2015, 12:44:43 PM
Quote from: Greybriar on July 09, 2015, 12:41:59 PM
Quote from: Steelgrave on July 09, 2015, 12:37:22 PM
I do the same. If you're not on my contact list, leave a message. I also have a different ringtone for folks on my contact list vs. all other calls. Lastly, about half the time my phone is set to Do Not Disturb, meaning if you're not on my contact list AND listed as a favorite, my phone won't even ring. Get off my lawn!!!    >:D

Nice! What kind of phone do you own?

Kids got me an Iphone 6 for my birthday. Much of it is wasted on me (something called Siri???) and by the time I figure it all out, it will be time for an upgrade to the 8  O0 

BTW, my "not on my contact list" ringtone is the theme to The Walking Dead. Nothing like hearing that start playing when you're in line at the store   ::)

I'd switch to the X-Files theme.  It'll be hot again soon.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: JasonPratt on July 09, 2015, 02:59:03 PM
Quote from: Greybriar on July 09, 2015, 12:31:44 PM
Also, the Federal Trade Commission finally caught up with Rachael (http://www.consumeraffairs.com/news/rachel-from-cardholder-services-pays-up-011615.html) back in January.  :)

Maybe that explains why Rachel started buying up random local numbers and dialing us from there. We hadn't noticed that until this year. Not only have I blocked at least three such numbers on my business cell phone (not counting the business land line), but not 30 minutes after I posted here last "Rachel" called on my cell phone again!!

Creepy. I'm being psychically stalked by a robocaller, who knows when I'm talking bad about her...


By the way, have y'all noticed an uptick on robocallers recently who have intentionally been recorded to sound like they're real people fumbling around on the phone? It's bad enough when I have to listen to a legitimate help-desk robogremlin pretending to type in the background when accessing its file.  :buck2:
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: JasonPratt on July 09, 2015, 03:01:48 PM
Come to think of it, I am flatly amazed that someone hasn't tried to build a scam on making sure you get "your refund" from the "Rachel" FTC penalty. ;)
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Steelgrave on July 09, 2015, 05:02:42 PM
Quote from: JasonPratt on July 09, 2015, 03:01:48 PM
Come to think of it, I am flatly amazed that someone hasn't tried to build a scam on making sure you get "your refund" from the "Rachel" FTC penalty. ;)

I'm too busy with all the Canadian and U.N. lotteries I've won, not to mention the line of Nigerian's stretching down the block who want to transfer millions to me.....I don't have time to win any more money.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: LongBlade on July 09, 2015, 07:08:29 PM
Quote from: Steelgrave on July 09, 2015, 05:02:42 PM
Quote from: JasonPratt on July 09, 2015, 03:01:48 PM
Come to think of it, I am flatly amazed that someone hasn't tried to build a scam on making sure you get "your refund" from the "Rachel" FTC penalty. ;)

I'm too busy with all the Canadian and U.N. lotteries I've won, not to mention the line of Nigerian's stretching down the block who want to transfer millions to me.....I don't have time to win any more money.

I had a hottie email me. She was so hot to do me she couldn't remember how old she was:

QuoteI am a 22 y.o., so I desire to have sex today.

I'm just a 23 year old female. Text me when you get a min please.

1.702-512-4887

That was on Wednesday. I'm not sure if she's still interested. Maybe Mirth or Star could call and do a phone screen for me?
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 09, 2015, 07:37:10 PM
Quote from: LongBlade on July 09, 2015, 07:08:29 PM
I had a hottie email me. She was so hot to do me she couldn't remember how old she was:

QuoteI am a 22 y.o., so I desire to have sex today.

I'm just a 23 year old female. Text me when you get a min please.

1.702-512-4887

That was on Wednesday. I'm not sure if she's still interested. Maybe Mirth or Star could call and do a phone screen for me?

I'm going to let Star field that one.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: BanzaiCat on July 10, 2015, 09:35:33 AM
That number comes up as Jean, Nevada, which has zero actual residents.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 10, 2015, 10:02:15 AM
Quote from: Banzai_Cat on July 10, 2015, 09:35:33 AM
That number comes up as Jean, Nevada, which has zero actual residents.

Sounds lively.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: LongBlade on July 10, 2015, 10:27:06 AM
Quote from: mirth on July 10, 2015, 10:02:15 AM
Quote from: Banzai_Cat on July 10, 2015, 09:35:33 AM
That number comes up as Jean, Nevada, which has zero actual residents.

Sounds lively.

Maybe they rent residency by the hour?
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: BanzaiCat on July 10, 2015, 10:37:36 AM
From Wiki:

QuoteThere are no residents of Jean, Nevada, but many people in nearby communities like Primm and Sandy Valley have "Jean" listed as the city in their mailing address because Jean is the location of the main post office in the 89019 ZIP code. Las Vegas Boulevard South ends about 2 mi (3.2 km) south of Jean, and contiguously runs northbound past Las Vegas, ending near the I-15-US 93 Junction.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 10, 2015, 10:47:54 AM
^More than I ever wanted to know about the subject
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 10, 2015, 10:48:33 AM
Quote from: LongBlade on July 10, 2015, 10:27:06 AM
Quote from: mirth on July 10, 2015, 10:02:15 AM
Quote from: Banzai_Cat on July 10, 2015, 09:35:33 AM
That number comes up as Jean, Nevada, which has zero actual residents.

Sounds lively.

Maybe they rent residency by the hour?

Like Star's bedroom!
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Steelgrave on July 10, 2015, 10:49:00 AM
Quote from: mirth on July 09, 2015, 07:37:10 PM
Quote from: LongBlade on July 09, 2015, 07:08:29 PM
I had a hottie email me. She was so hot to do me she couldn't remember how old she was:

QuoteI am a 22 y.o., so I desire to have sex today.

I'm just a 23 year old female. Text me when you get a min please.

1.702-512-4887

That was on Wednesday. I'm not sure if she's still interested. Maybe Mirth or Star could call and do a phone screen for me?

I'm going to let Star field that one.

I get a lot of emails from that girl and her friends. I'll be happy to forward 'em to you guys for your "slow" nights  ;D
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: MetalDog on July 10, 2015, 07:45:00 PM
I waited for the rep to answer when "Rachel," called once.  I told the man I didn't own any credit cards and would they please remove my number.  He told me he would...if I sang him a song.  So, I tunefully sang, "F&^% YOU! TAKE MY NUMBER OFF THE LIST!!!!  F(*& YOU! TAKE MY NUMBER OFF THE LIST!!!!!!!!!!," and hung up.  They haven't stopped.  I guess they like my song.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Staggerwing on July 11, 2015, 09:28:07 AM
After getting one of those calls a while back I waited for the 'agent' and then told him he had called the service phone at the town police station's booking desk, where all incoming calls were recorded and sourced. He sputtered an apology and hung up.

It could be my imagination but the calls did seem to slow for a month or two.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: LongBlade on July 11, 2015, 10:04:46 AM
Quote from: Staggerwing on July 11, 2015, 09:28:07 AM
After getting one of those calls a while back I waited for the 'agent' and then told him he had called the service phone at the town police station's booking desk, where all incoming calls were recorded and sourced. He sputtered an apology and hung up.

It could be my imagination but the calls did seem to slow for a month or two.

I answered the phone once with the classic, "It's done. But there's blood everywhere."

I heard a shocked gasp as I hung up.  >:D
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Martok on July 11, 2015, 12:17:14 PM
LOL.  Jim, you're my hero.  :D 

Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: MetalDog on July 11, 2015, 12:17:30 PM
That was my next move, LB.  I was going to add, "Like you told me to."  And then hang up.
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: JasonPratt on July 12, 2015, 10:04:48 AM
Quote from: Banzai_Cat on July 10, 2015, 09:35:33 AM
That number comes up as Jean, Nevada, which has zero actual residents.

...so, she's an undead blonde?
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: mirth on July 12, 2015, 10:06:36 AM
Quote from: JasonPratt on July 12, 2015, 10:04:48 AM
Quote from: Banzai_Cat on July 10, 2015, 09:35:33 AM
That number comes up as Jean, Nevada, which has zero actual residents.

...so, she's an undead blonde?

In that case, I'm calling!
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: JasonPratt on July 12, 2015, 10:13:06 AM
Mom is better at trolling people who call (at the office I mean) trying to sell us something, when she gets bored, though she isn't very imaginative about it.

Several years ago she decided she would try evangelizing salespeople who called. The first person she tried it on kind of choked and cried and hung up after thanking Mom -- and after that we decided not to do it.  :-[
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: DoctorQuest on July 12, 2015, 10:37:05 AM
Quote from: MetalDog on July 10, 2015, 07:45:00 PM
I waited for the rep to answer when "Rachel," called once.  I told the man I didn't own any credit cards and would they please remove my number.  He told me he would...if I sang him a song.  So, I tunefully sang, "F&^% YOU! TAKE MY NUMBER OFF THE LIST!!!!  F(*& YOU! TAKE MY NUMBER OFF THE LIST!!!!!!!!!!," and hung up.  They haven't stopped.  I guess they like my song.

Ok. I've got the lyrics. What's the tune? Or do you just sort of go with gangsta?
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: MetalDog on July 12, 2015, 11:16:44 AM
100% gangsta  :coolsmiley:
Title: Re: RoboCalling Costs Time Warner Cable $229,500
Post by: Ubercat on July 13, 2015, 09:59:28 AM
Quote from: Banzai_Cat on July 10, 2015, 10:37:36 AM
From Wiki:

QuoteThere are no residents of Jean, Nevada, but many people in nearby communities like Primm and Sandy Valley have "Jean" listed as the city in their mailing address because Jean is the location of the main post office in the 89019 ZIP code. Las Vegas Boulevard South ends about 2 mi (3.2 km) south of Jean, and contiguously runs northbound past Las Vegas, ending near the I-15-US 93 Junction.

I've been to Primm! Uhh.... in Fallout: New Vegas I mean.