I got an email from Matrix/Slitherine saying I had a coupon for being registered for 9 years (must've been from first purchase, 'cos I registered on their forums in 2003).
Anyway, I went to collect it, and it's gone...the anniversary coupons page on Slitherine website now says "No anniversary coupons were granted to this user."
Well - there was - and it was there - I saw it.
Must've been revoked. O0
Now that, my friends, is how to properly reward people.
Oh well.......onwards
They do expire after a certain number of days. Could that be it?
really? lol
That is probably it. I did only receive the thing 20th June :knuppel2:
I was sent one recently for 10 years. Seemed like it lasted more than a couple days. I forget how long I took to use it, but I think it was 4-5 days after.
Okay. I have one that was sent to me on 6/13 and I was able to claim it just now. Says the coupon code is valid for 30 days.
Yeah, I was gonna say it should be good for more than three days. :buck2:
Might try an email to tech support.
JD, did you use the link in the email to claim it? I had to do that before it showed up in my user account.
Well, I clicked on the link...but I thought that was just going to take me to the page to display it. I never wrote it down or anything because I wasn't actually using it. I thought it was just on my account
This link (http://samelogin.slitherine.com/Account/Login?ReturnUrl=%2FManage%2FListAnniversaryCoupons) should take you to it if it is still there.
I've been with them for ages, but I had no idea there was a coupon.
Quote from: bbmike on June 23, 2016, 04:46:24 PM
This link (http://samelogin.slitherine.com/Account/Login?ReturnUrl=%2FManage%2FListAnniversaryCoupons) should take you to it if it is still there.
Thanks bbmike - but that is indeed where I went - which just says
Quote
No anniversary coupons were granted to this user
Oh well - maybe it was revoked ;D
Quote from: Boggit on June 24, 2016, 12:23:32 AM
I've been with them for ages, but I had no idea there was a coupon.
If you do get one - make sure you already have your order in the basket - because this coupon disappears faster than an EU passport! :2funny:
Quote from: JudgeDredd on June 24, 2016, 12:29:40 AM
Quote from: Boggit on June 24, 2016, 12:23:32 AM
I've been with them for ages, but I had no idea there was a coupon.
If you do get one - make sure you already have your order in the basket - because this coupon disappears faster than an EU passport! :2funny:
Lol! :) :2funny:
Are they actually worth concerning myself with them?
I think it was 31% off or something daft...I was waiting on CMANO going on offer and was hoping I could throw in the discount (I'm a jock - I love a bargain) - but alas no...I couldn't because it's there no more
Quote from: JudgeDredd on June 24, 2016, 12:50:42 AM
I think it was 31% off or something daft...I was waiting on CMANO going on offer and was hoping I could throw in the discount (I'm a jock - I love a bargain) - but alas no...I couldn't because it's there no more
Heh, it's not just jock's that love a bargain! ;)
Maybe it was revoked temporarily so as not to stack or compete with the Steam sale? I could see some administration nightmares coming from that.
Been a member of Matrix since like forever... well maybe 2005... and registered my first game shortly after that... still no coupon..... not even a tease like JD... >:(
lol - well - whatever the reason, I've gave up on it. TBH, CMANO was the only game I wanted - and I got that.
I've been a member of Matrix since 2003, never seen a coupon either.
2005 for me but also No Joy.
Quote from: JudgeDredd on June 23, 2016, 12:54:31 PM
I got an email from Matrix/Slitherine saying I had a coupon for being registered for 9 years (must've been from first purchase, 'cos I registered on their forums in 2003).
Anyway, I went to collect it, and it's gone...the anniversary coupons page on Slitherine website now says "No anniversary coupons were granted to this user."
Well - there was - and it was there - I saw it.
Must've been revoked. O0
Now that, my friends, is how to properly reward people.
Oh well.......onwards
Hello JudgeDredd,
Although we have seen this thread, this is not the best place to ask about the coupon. It is best to contact our support or to write on our forums.
Regarding the coupon this is valid for 30 days, and it does not disappear once it is in the account. So I can confirm for all others who read this thread that you can use this within 30 days and most users do not have issues with the coupon.
Regarding your coupons, I can see you have several accounts, so you are likely looking at the wrong account. Please can you contact us at support[at]slitherine.com or open a Matrix Games helpdesk ticket where we can help. Please also include all your previous email addresses, as we'll merge all of these into one account.
Thanks VPaulus
I'm not particularly fussed about the coupon now as I've already bought the game I wanted and I'm unlikely to require/make another purchase within 30 days.
As for the accounts, now you mention it, I'm absolutely positive I merged those accounts and I'm certain it was after that it went awol.
Anyway - thanks for posting to reassure others.
I tired to log in the other day after JD mentioned it. I couldn't log on as it was refusing my password. Yet I have several MP games on going which use the same password, and access is fine. Very odd. ???
Quote from: JudgeDredd on June 29, 2016, 12:52:51 PM
Thanks VPaulus
I'm not particularly fussed about the coupon now as I've already bought the game I wanted and I'm unlikely to require/make another purchase within 30 days.
As for the accounts, now you mention it, I'm absolutely positive I merged those accounts and I'm certain it was after that it went awol.
Anyway - thanks for posting to reassure others.
Just checked again your accounts and I can confirm that you have 2 accounts on SSL (Slitherine Same Login).
One is your main account, I can see that. However, as your Slitherine account is registered under a different email domain address (googlemail.com instead of gmail.com), what happened is that SSL system created automatically a separated SSL account.
It was from this account that the coupon was sent, as the anniversary date is 17/06, the date in which you have registered your Slitherine account.
So if you login in the SSL site (http://samelogin.slitherine.com/Account/Login?ReturnUrl=%2F) with your email @googlemail.com email address, you should be able to see the coupon.
Anyway, I would really appreciate if you contact me through our support[at]slitherine.co.uk, as I would like to fix your double SSL account issue.
Quote from: JasonPratt on June 24, 2016, 08:47:26 AM
Maybe it was revoked temporarily so as not to stack or compete with the Steam sale? I could see some administration nightmares coming from that.
The coupons are always valid, regardless we have a sale going on, in our stores or in any other store, like Steam.
The only limit is the number of coupons you can use when placing an order. You can only use one.
@Barthheart, @Pinetree, @Staggerwing
You'll receive one. You can check your anniversary date if you login in your SSL account:
http://samelogin.slitherine.com/Account/Login?ReturnUrl=%2F
You can also contact us at support[at]slitherine.co.uk and we can check anything related with your Matrix/Slitherine accounts, including your anniversary coupon.
Quote from: Boggit on June 29, 2016, 01:26:43 PM
I tired to log in the other day after JD mentioned it. I couldn't log on as it was refusing my password. Yet I have several MP games on going which use the same password, and access is fine. Very odd. ???
Probably you have registered more than one account under different email addresses. That's the most common issue.
Just contact us at support[at]slitherine.co.uk and we will be happy to fix anything related with your accounts.
Quote@Barthheart, @Pinetree, @Staggerwing
You'll receive one. You can check your anniversary date if you login in your SSL account:
http://samelogin.slitherine.com/Account/Login?ReturnUrl=%2F
You can also contact us at support[at]slitherine.co.uk and we can check anything related with your Matrix/Slitherine accounts, including your anniversary coupon.
hmm, it says my registration date is 4 July 2007 but I joined the matrix forums on 29 July 2003.
I suspect that when our Matrix, Wargamer, and Slitherine accounts were all merged our join date was fixed at the newest of the three.
I believe it's tied to when you registered your first game... which can be very different from when you joined the forums....
Quote from: VPaulus on June 29, 2016, 05:42:36 PM
Quote from: Boggit on June 29, 2016, 01:26:43 PM
I tired to log in the other day after JD mentioned it. I couldn't log on as it was refusing my password. Yet I have several MP games on going which use the same password, and access is fine. Very odd. ???
Probably you have registered more than one account under different email addresses. That's the most common issue.
Just contact us at support[at]slitherine.co.uk and we will be happy to fix anything related with your accounts.
I did have a Matrix and a Slitherine account, but both with the same email address. They were merged a few months back, and I didn't have any problem accessing the Matrix site until the other day. All my MP games seem to be accessible with the password. Maybe a one off? I haven't been back to the Matrix site since though.
Thanks VPaulus! O0
(Incidentally I got my anniversary coupon a while back, and spent it, although I don't recall what on. 8) )
@Pinetree, @Staggerwing and @Barthheart
I'll quote this from our post in the Matrix forum regsrding the Anniversary coupons:
The registration date is take in this priority:
1. The date you registered for the Matrix members area.
2. If you never registered for the Matrix members area, the date you registered for the Matrix forum.
3. If you never did either of the above then the date you registered for the Slitherine site, forum or first played a PBEM++ game. http://www.matrixgames.com/forums/tm.asp?m=4006249
Quote from: Boggit on July 01, 2016, 09:50:48 AM
I did have a Matrix and a Slitherine account, but both with the same email address. They were merged a few months back, and I didn't have any problem accessing the Matrix site until the other day. All my MP games seem to be accessible with the password. Maybe a one off? I haven't been back to the Matrix site since though.
Maybe. Can you please try it? :)
I noticed that there is no provision for when one registered at Warmer.com, even though it was owned by Matrix. Since I registered my first game in March of 2006 I imagine March 2016 would be my anniversary.
Quote from: VPaulus on July 01, 2016, 12:35:00 PM
@Pinetree, @Staggerwing and @Barthheart
I'll quote this from our post in the Matrix forum regsrding the Anniversary coupons:
The registration date is take in this priority:
1. The date you registered for the Matrix members area.
2. If you never registered for the Matrix members area, the date you registered for the Matrix forum.
3. If you never did either of the above then the date you registered for the Slitherine site, forum or first played a PBEM++ game.
http://www.matrixgames.com/forums/tm.asp?m=4006249
Ah, that explains it. I finally registered my Matrix games that day after buying JTCS for a birthday present to myself.
Quote from: Staggerwing on July 01, 2016, 05:36:38 PM
I noticed that there is no provision for when one registered at Warmer.com, even though it was owned by Matrix. Since I registered my first game in March of 2006 I imagine March 2016 would be my anniversary.
Do you have the same username (Staggerwing) in your Matrix/Slitherine account? Is the email address updated?
Quote from: VPaulus on July 02, 2016, 01:58:28 PM
Quote from: Staggerwing on July 01, 2016, 05:36:38 PM
I noticed that there is no provision for when one registered at Warmer.com, even though it was owned by Matrix. Since I registered my first game in March of 2006 I imagine March 2016 would be my anniversary.
Do you have the same username (Staggerwing) in your Matrix/Slitherine account? Is the email address updated?
Same Username. AFA email goes, since all the 'my account' links on each site lead back to the Slitherine Unified Login, I'd have to assume so. I do get marketing emails from time to time.
Quote from: Staggerwing on July 02, 2016, 02:35:11 PM
Same Username. AFA email goes, since all the 'my account' links on each site lead back to the Slitherine Unified Login, I'd have to assume so. I do get marketing emails from time to time.
Check your March spambox (if still possible) for an email from Slitherine/Matrix with a link for the coupon.
We can always resent you the email... but you need to contact us at support[at]slitherine.co.uk.
Will do, Thanks for all the replies. O0
Does anyone want my 25% off voucher code?
Just received my coupon... 41%..... no idea what I'll get as I have most of their stuff.... :crazy2: