Latest Wargaming Acquisitions

Started by TheCommandTent, September 15, 2012, 09:31:50 PM

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Bison

#300
Well I shot off an email and attached photo through the only means to reach Roundtree Games; the amazon customer/seller email system.  I'm a little annoyed I cannot find a phone number to directly contact them.  So now it's just a waiting game to see what they come back with as far as how to make up for this issue.  Sending it back isn't really an option at this point, since it's out of print and becoming increasingly hard to come by at a reasonable price.  Also it was listed as "only 1 left in stock."

mirth

Quote from: Bison on September 18, 2013, 11:48:58 AM
I did order through amazon.  I didn't realize the vendor selection until after I received the game.  When I ordered it listed a different vendor so I'm not sure how amazon directed the order to them.   So far I cannot find a phone number only a vendor customer service email form on amazon.

I've had the vendor change on me before with Amazon orders. Frustrating.
"45 minutes of pooping Tribbles being juggled by a drunken Horta would be better than Season 1 of TNG." - SirAndrewD

"you don't look at the mantelpiece when you're poking the fire" - Bawb

"Can't 'un' until you 'pre', son." - Gus

Bison

Quote from: mirth on September 18, 2013, 07:34:56 PM
Quote from: Bison on September 18, 2013, 11:48:58 AM
I did order through amazon.  I didn't realize the vendor selection until after I received the game.  When I ordered it listed a different vendor so I'm not sure how amazon directed the order to them.   So far I cannot find a phone number only a vendor customer service email form on amazon.

I've had the vendor change on me before with Amazon orders. Frustrating.

What really gets me is not so much the vendor change that I just don't understand, but the fact there is apparently no way to speak with a real person.  I'd much rather deal with a LFGS and pay a slightly higher premium, because at least you can see the product and talk to the person selling it to you.  NWS is about as good as an online distributer as you can find in this regard, beyond ordering directly from a company.  What I really need to do is P500 my favorite game series from GMT or pre-order from Multi-man publishing in order to get a discount on the purchase and use a site like NWS for post-release purchases.  The issue is games out of production that have limited sources to buy the game, which is what happen in this particular case with Panzer.  I waited to long to purchase it and as a result I had to go to a vendor that I had never dealt with before on a prior purchase.  Now Roundtree has very good reviews on Amazon, so maybe my experience was an exception and not the rule.  I don't know, but I do know I'll think twice before purchasing a game with them as a vendor if they don't take my complaint seriously.  I guess only people who purchase games can really appreciate how much the box really means in terms beyond just the practical matter of storing it, but the collector aesthetic of owning and displaying it on the shelf not to mention a down the road sale or exchange of the game.

bayonetbrant

Quote from: Bison on September 18, 2013, 08:35:47 PMNWS is about as good as an online distributer as you can find in this regard, beyond ordering directly from a company. 

Scott's pretty good over at Gamer's Armory, and if you ever need a hand I can always walk over there and talk to someone for you :)
The key to surviving this site is to not say something which ends up as someone's tag line - Steelgrave

"their citizens (all of them counted as such) glorified their mythology of 'rights'...and lost track of their duties. No nation, so constituted, can endure." Robert Heinlein, Starship Troopers

Bison

Quote from: bayonetbrant on September 18, 2013, 09:08:51 PM
Quote from: Bison on September 18, 2013, 08:35:47 PMNWS is about as good as an online distributer as you can find in this regard, beyond ordering directly from a company. 

Scott's pretty good over at Gamer's Armory, and if you ever need a hand I can always walk over there and talk to someone for you :)

Yeah I didn't even think to look there.  Grrrrr...........

GJK

I've subscribed to the CSW Marketplace folder and have purchased several (most) games from there over the past number of years.  I know the frequent sellers and I've never been burned.  Almost all listings are detailed about the condition of the game and I've always gotten prompt replies from anybody that I contacted in regards to a game that they have for sale.  You can find some really good deals there.  And it's ok to advertise your wants.  Many times somebody will have a game on the shelf that they didn't think about selling but when they see a willing buyer advert for a game, many times you'll get what you're looking for. 

I was looking for SPI/TSR ETO (2nd edition) in unpunched condition.  Never thought I'd find it.  I had 3 people email me with their offer and I picked up one copy and it was as advertised.  I did the same for WiF 4th edition (didn't want the 5th/FE, I already have that).  Found a copy that way too. 

I think that the people selling there are in the mindset of being a wargamer like us.  They aren't looking for jacked up ebay prices (else they would of gone that route) and they know what it's like to get burned as a fellow wargamer.  99% of them just want to move out old and unplayed games and get what they can for them.

I haven't used BGG listings, there's just too many people on there that I only know on BGG. 
Clip your freaking corners!
----------------------
Blood Bowl on VASSAL - Ask me about it! http://garykrockover.com/BB/
----------------------
"Fat, drunk, and stupid is no way to go through life, son."

-Dean Vernon Wormer

Bison


Bison

Pfft...I got the "response" from Roundtree.  I swear it was a form letter.  Basically feel free to return it to amazon.   We had nothing to do with it, but we can assure you we sent it to amazon in new condition to their magical freaking warehouse of storage that magically pulls your order out of it ass and ships it to you.  It was somewhere in this magical warehouse that the damage or exchange for a non-new game must have happened.  Bah.  I'm too tired to deal with this asinine crap this evening.  On the plus side I should be really happy that it qualified for free shipping, so says the email!  GAH! 

mirth

Quote from: Bison on September 18, 2013, 10:45:13 PM
Pfft...I got the "response" from Roundtree.  I swear it was a form letter.  Basically feel free to return it to amazon.   We had nothing to do with it, but we can assure you we sent it to amazon in new condition to their magical freaking warehouse of storage that magically pulls your order out of it ass and ships it to you.  It was somewhere in this magical warehouse that the damage or exchange for a non-new game must have happened.  Bah.  I'm too tired to deal with this asinine crap this evening.  On the plus side I should be really happy that it qualified for free shipping, so says the email!  GAH! 

PITA. One downside to dealing with Amazon is that you will never talk to an actual human if something goes wrong. The upside is that if your order was filled by Amazon instead of the vendor, and it sounds like it was, then they should replace the damaged merch no questions asked.
"45 minutes of pooping Tribbles being juggled by a drunken Horta would be better than Season 1 of TNG." - SirAndrewD

"you don't look at the mantelpiece when you're poking the fire" - Bawb

"Can't 'un' until you 'pre', son." - Gus

Bison

#309
Quote from: mirth on September 19, 2013, 08:00:00 AM
PITA. One downside to dealing with Amazon is that you will never talk to an actual human if something goes wrong. The upside is that if your order was filled by Amazon instead of the vendor, and it sounds like it was, then they should replace the damaged merch no questions asked.

I need to contact them but my only concern is the whole "Only 1 let in stock" statement when I ordered it.  In the end, I'll most likely just accept it and move on with enjoying the game.  Lesson learned I guess regardless of how annoying the damage is.

bayonetbrant

FWIW, I think Scott has them in stock if you wanted to return to Amazon adn get your money back.  But I'd call Scott first to confirm.
The key to surviving this site is to not say something which ends up as someone's tag line - Steelgrave

"their citizens (all of them counted as such) glorified their mythology of 'rights'...and lost track of their duties. No nation, so constituted, can endure." Robert Heinlein, Starship Troopers

GJK

Clip your freaking corners!
----------------------
Blood Bowl on VASSAL - Ask me about it! http://garykrockover.com/BB/
----------------------
"Fat, drunk, and stupid is no way to go through life, son."

-Dean Vernon Wormer

Bison



Unsurprisingly NWS sent me my purchased games with cellophane still covering undamaged boxes. 

GJK

That's quite a collection there!  Have you started the rules yet?
Clip your freaking corners!
----------------------
Blood Bowl on VASSAL - Ask me about it! http://garykrockover.com/BB/
----------------------
"Fat, drunk, and stupid is no way to go through life, son."

-Dean Vernon Wormer

Bison

Quote from: GJK on September 21, 2013, 11:28:30 PM
That's quite a collection there!  Have you started the rules yet?

I've gotten through the basic rules.  Looking to punch counters tomorrow and get in a battle if I have time.