Valve now officially support refunds on Steam

Started by Huw the Poo, June 02, 2015, 01:47:29 PM

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Huw the Poo

48 hours later, still no refund.  I commented to the Interplanetary developers that if I switched to OSS drivers I wouldn't be able to play most of the rest of my games, and they pretty much just shrugged and said that's what I'd have to do.  Ridiculous.

Huw the Poo

72 hours later and I've got my refund.  Well, confirmation of it anyway; apparently I'll get the cash in my Steam wallet within 7 days.  Note that I could've asked for it to go back into the account from which I paid, but I specifically chose the wallet, knowing sales are just around the corner.

sandman2575

Glad the system finally worked for you. Seems like it coulda been a bit more streamlined though...

Huw the Poo

Thanks Sandman.  Just as a followup note, the money hit my wallet just now.

Tuna

So it took five days to confirm in your wallet? Killing me waiting 3 days with all these sales going on! Maybe I should've chosen PayPal instead!

Huw the Poo

Three days to confirm my refund, another three for it to appear in my wallet.  I can't imagine a refund to Paypal would be any quicker though, since that involves real money and two parties instead of one.

What did you get refunded?

Tuna

The confirm was immediate. I returned CMANO, the UI was too clunky for my taste, couldn't get into the tutorial.